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Empathy and concern for the physical and mental well-being of patients was essential.
Dear Professor, Associate Professor,
I would like to comment on my stay at the General University Hospital, at the gynecology and obstetrics clinic at Apolinář. I was transferred to you on the night of December 16, 2022, the reason for my hospitalization being cervical shortening.
Due to the nighttime transfer and the serious findings in the 27th week of pregnancy, I was quite frightened. However, I must say that I felt better immediately after arriving at the reception. The midwife was full of energy and empathy even in the morning, which was great! The doctor was also excellent. I was treated kindly and given a lot of information about my condition and the subsequent procedure. At the same time, I was encouraged to ask any questions I had. The key takeaway from my admission is that despite the enormous fear I felt, I felt safe. Thank you again for that!
In the morning, I was transferred to the high-risk pregnancy ward, where I remained until January 10, 2023. I was then discharged home, still pregnant. My stay in the ward was pleasant, although I was naturally still worried about the baby. At the same time, however, I felt safe there. The flow of information about what was happening to me, the prognosis, and the procedures for various situations all reassured me.
I could write a thousand words about how great the midwives were. Doctors Přáda and Vojtěch were amazing. Their relaxed yet professional approach had a great effect on me. Their empathy and concern for the physical and mental state of their patients was essential. Given that we were all there, gripped by fear for ourselves or our babies, separated from our husbands, children, and families, such an approach is important, and I am very grateful for it! Thanks to this, even the Christmas season in the hospital was not so depressing.
During my first pregnancy, I was hospitalized for a month with a much more favorable diagnosis at another hospital, and I don’t have entirely fond memories of my stay there. Your colleagues raised the bar for hospitalization so high that no one believes how satisfied I was with you.
I have now been home for over a month and am still pregnant. I am currently 37+0 and I believe that your colleagues have played a major role in my condition.
Please pass on my sincere thanks and praise to them!
Best regards,
G.P.