Dear Head of Department,

Last Tuesday (May 14), I underwent minor gynecological surgery at your clinic. Even though it was a minimally invasive procedure, I was extremely anxious, and as I noticed from my fellow patients, I was not the only one.
However, these fears quickly dissipated upon admission. The nurses were very helpful and kind. This continued during the procedure itself, when the doctors took care of us. Their professional and empathetic approach gave us the peace of mind we needed. The care in the post-operative room was also excellent. Thanks to all of this, we were all able to get through it.
Dear Head of Department, I teach at a university, mainly to part-time students – adults. I know how important it is at this age for them to feel that they are not just anonymous numbers, but people who deserve respect. It is the same for patients who find themselves in an uncomfortable situation. Your employees managed to make us all feel good, and I am very grateful to them for that.

Sincerely
Ing. Kateřina Tomšíková, Ph.D.